We gladly accept returns under the following conditions:
Merchandise must be returned unopened within 30 days of receipt, in its original condition with the original packaging and packing slip. We charge a 20% restocking fee for any merchandise not returned in its original condition and packaging.
After we receive your item, you will receive a full refund less shipping and any gift-wrapping charges. Any shipping cost you incur to return the product will not be refunded.
We do not offer refunds or exchanges on skin care, hair care, or make-up items due to health reasons.
We stand behind every product we sell. If you're not pleased with your purchase, we'll be happy to make an exchange or a refund of the product price less S&H within 30 days of receipt of your purchase.
For any exchange or refund, we need the original receipt or a record of the purchase in our system, and the product must be in its original condition, including the box, UPC bar code, packaging, and all accessories.
Please contact us before returning an item to get a RMA number. Any return without a RMA number will not be accepted or processed.
All returns should be accompanied with a tracking or delivery confirmation number back to our warehouse.
Shipping and handling charges are non refundable. A 20% restocking fee will be applied to all returns.
Due to health precautions, we cannot accept returns on Skincare and Hair care products.
Please allow up to 10 business days for returns to be processed.